By accessing our company’s website, you agree to our Company’s Privacy Policy & Terms and Conditions outlined below. At any time if you do not agree to our terms, please do not access or use this site.
Overview
The website is operated under Enduro World. Throughout the site, terms such as “we”, “us”, “our”, “company” refers to Enduro World and “you” refers to a customer placing an order with us. By purchasing something from our site you consent to agreeing to our Terms & Conditions & Privacy Policy.
What information do we collect and why?
When you buy an item from our online store, we do collect personal details like name, email, contact number, address etc as a part of the buying & selling process. In order to complete a transaction, you consent and provide us with personal information, make a payment via credit card and then delivery is arranged. We only use this information to complete the process. In the case of returns, we may store your personal information for a period of time. Your personal information is password protected. We recommend you not sharing your password with anyone.
We also send out information on new items, discounts, promotions, sales, updates etc via email marketing. You can select to opt out at any time. You have the right to correct, amend or delete your personal information at any time. Send us an email at sales@enduroworld.com.au if you do not wish to be contacted in future. Please give us 4 weeks for requested changes to take effect especially if you are opting out of our mailing list.
Prestashop
Our store is hosted by Prestashop. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Prestashop’s data storage, databases and the general Prestashop application. They store your data on a secure server behind a firewall.
Delivery
You acknowledge purchases offered by Enduro World and delivery through third party companies like Australia Post & Sendle. In the event of lost or damaged items please send us an email at sales@enduroworld.com.au.
Payment
We only accept Paypal or bank deposits. Your purchase transaction data is stored till the transaction is complete. Once completed, the information is deleted. The order is only accepted when the company has authorised the purchaser’s payment.
Cookies
Cookies are files with small amounts of data, which may include a unique identifier. Cookies collect small pieces of information where the website sends to your computer’s hard drive for record keeping purposes. Cookies make browsing easier to any user if you have saved any information. Most websites use “cookies” to collect information. Most cookies expire after a period of time, however you can delete your cookies at any time via your web browser. Enduro World does not control cookies therefore we take no responsibility relating use of cookies. We use cookies to help us provide a better website visitor experience such as third-party services like Google AdWords. Our store uses Google Analytics to learn more about our website.
Hyperlinks to other websites / Third party websites
When you click on links on our website, it may direct you to other websites which are not under the control of our company. In general, third party services used by us will only collect or use personal information to allow them perform services they provide to us. We are not responsible or liable for their privacy policy or terms & conditions and therefore encourage you to read them before you engage in transaction. We will not be held responsible or liable for any goods, products, services, damages, failures, website material, concerns, claims, questions or refunds related to third party websites.
Changes to Terms & Conditions/ Privacy Policy
We reserve the right to update or modify our Terms & Conditions / Privacy Policy at any time without prior notice. Terms can be added, changed, replaced or deleted at any time. Therefore, we encourage buyers to review our terms & conditions when items are purchased from our website. If our store merges with another company, your information may be transferred so we can continue selling products to our customers.
Change in Price/ Products
The information provided on our website is true and accurate, however we have the right to change the prices at any time including after an order has been submitted. From time to time we may remove or discontinue items for sale without any notice. If you need more detailed information on our items send us an email at sales@enduroworld.com.au.
Product information
We try our best efforts to display colour and images of our products as accurately as possible. We cannot guarantee that your computer monitor’s display of any colour will be accurate. As a part of continuous improvement, Enduro World reserves the right to alter colours without notice. You acknowledge that colours, sizes and packaging may differ from those displayed on our website. We do not guarantee that the quality of our products will meet your expectations and therefore will not be held liable to any costs.
Age of Consent
By using our website, you consent to and acknowledge you are of legal age in your state or territory of residence and understand our Terms and Conditions and Privacy Policy. You may not use our products for any illegal purposes or violate any laws in your state or territory of residence.
Disclosure
We will not disclose your personal information to anyone unless you violate our terms, we will be required by law. You agree not to duplicate, sell, copy, reproduce, exploit any service on our website without any written permission by us. You consent to not harass, harm, abuse, intimidate, discriminate on basis of gender, age, nationality and disability.
Security
Enduro World is committed to ensure the information you provide is secure and take measures to safeguard your privacy, so your personal information is not lost, misused, disclosed, altered, accessed, deleted or destroyed. Your personal information is important to us and therefore secure, however remember no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee it’s 100% secure.
Indemnity/ Liability
If we found liable, we limit the amount we must pay you to a maximum of the cost of your item including shipping. We will not be liable to any costs due to miscommunication. We are not to be held liable in cases involving injury, death or damage. Enduro World will not be responsible for any economic or financial costs directly or indirectly or any other damage whatsoever and howsoever arising. You cannot claim or demand solicitor’s fees, company’s profits or damage our company’s reputation, any intangible loss or loss of goodwill.
Circumstances
In the events of fire, floods, storm, riots, disasters or non-availability of items, etc Enduro World has the right to cancel any order that’s beyond our control. We will not be held liable for breach of contract from such events. In such cases we will refund you the amount you have paid. We reserve the right to refuse service to anyone for any reason at any time.
Inaccuracy Disclaimer
From time to time the information on our website may contain typographical errors, inaccuracies, omissions or may not be current or complete. This relates to item description, pricing and availability. Enduro World reserves the right to make changes or update any information at any time without prior notice including after you have placed an order.
Feedback & Suggestions
We constantly strive to perfect our products and website as customer service is very important to us. You send us ideas, proposals, suggestions, plans to improve our service. Send us an email at sales@enduroworld.com.au for any feedback & suggestions. You agree that any time we may edit, copy or publish comments without your permission. We are not under any obligation to pay you any compensation for comments or respond to comments. You agree that your posts or comments will not be unlawful, offensive, abusive, obscene, threatening, pornographic that violate any party’s Terms of service. You agree that your comments or links posted have no computer virus affecting services or websites. You may not use a false email address, pretending to be someone other than yourself misleading the public with your comments.
Social Media
We are on Facebook & Instagram. Please like, share and follow us on social media for more updates. Alternatively, you can review, comment and tag us on Facebook and Instagram pages. We may share your posts on our own Facebook/ Instagram pages without your consent. Please send us an email sales@enduroworld.com.au if you would like us to delete a post. We will not be held liable to pay you any compensation for the use of photos or posts.
Law
Our terms and conditions and privacy policy are governed by the laws of Australia. If we have a dispute the laws of Australia would apply and will be dealt by the Courts of Australia.
Complaint:
If you wish to register a complaint, send us an email at sales@enduroworld.com.au.
Copyright
All images, videos, text, logos and content are copyrighted by Enduro World. The website and products listed for sale are subject to Copyright
Contact us
If you have questions about our website, product information, terms & conditions or privacy policy, send us an email to sales@enduroworld.com.au.